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Judging Criteria

Points below are made up of evidence gathered at ALL entry stages.

 

FACILITY CATEGORIES

  • 10% Team – Management, staff support and development (including PT and Group Exercise as applicable). REPs registration
  • 25% Member Support – Induction, complaints procedures, in gym and out of gym care and communications
  • 25% Facility Elements – Layout, cleanliness, wow factor, services offered, Health & Safety
  • 20% Third Party – Mystery shoppers, member experience, expert panels, NPS results
  • 20% KPI – Membership management, entrant defined KPIs, brand values vs practice

 

PT, UP & COMING PERSONAL TRAINER, EXERCISE INSTRUCTOR, GROUP TRAINER, EDUCATOR

  • 50%  Role related/ technical:  Exercise technique, programme design, professionalism, confidence and values, working with other professionals
  • 15% Education and Experience: Upskilling, keeping up to date with science and industry developments
  • 10% Marketing
  • 15% Standards: Health & Safety, client forms, scope of practice, pre-screening.
  • 10% Third party: Mystery shoppers, participant experience

 

GROUP EXERCISE AND YOGA

  • 80% Performance based criteria including technical, presentation, class components
  • 10% Third party feedback
  • 10% Education and up skilling

 

OUTSTANDING SUPPORT & LEADERSHIP

  • 60% Job role: Job specific skills and knowledge, role within workplace, benefit to organisation.
  • 15% Education and Experience: Upskilling, keeping up to date with science and industry developments.
  • 15% Presentation and Standards: Professionalism, confidence and values.
  • 10% Third Party: Mystery shoppers, participant experience.

 

PROGRAMME & COMMUNITY AWARDS

  • 40%  Technical: Programme design and set up, Programme outcome
  • 15% Education and experience: Qualifications and Upskilling of the team.
  • 15% Presentation: Online presence, marketing, professionalism and standards
  • 20% KPI: Entrant defined KPIs, supporting data
  • 10% Third Party: Mystery shoppers, participant experience